5 Thoughts on Following up with Visitors

Following up with first time guests can be awkward for students. Some students come to youth group, and desire to be “low-key” and go unnoticed, and other students come desiring to be noticed. It is tough for the youth pastor and youth leaders to effectively contact and follow up with the student. I want to share what we do, and give you some thoughts from what I have learned on following up with first time guests:

  1. Letters are becoming outdated– I am not saying do not use them at all, because we still do, but do not stop with a letter! If a letter is all you do, do not expect that student to come back often. Take it to the next level, and go deeper than a letter.
  2. Use facebook– After a student comes to youth group, friend them on facebook, and send them a personalized message on facebook! It is where students are at more than anywhere else.
  3. Text them– We get their contact information after a visit so I always try texting them thanking them for coming, and hoping they will come again sometime.
  4. Follow up in the first 24 hours– Try your best to get in touch with them asap! Do not wait on this thing, because the visitor will begin to feel unwanted or that their presence was NOT a big deal.
  5. Use student volunteers– I have a few volunteers who I ask to reach out to our visitors within the next 2 days after a visit. I ask them to facebook the visitor and text them with the desire that they can build a relationship with their peer so that the student will want to return to youth group.

Bottom line, be persistent with it. Make sure that the first message and text is not the only contact. You should be contacting them weeks and even months later letting them know that you missed them!

[Question] What do you do to follow up with first time guests?

Published by Josh Evans

Josh is the connections pastor of the Oakleaf campus of Trinity Baptist Church in Jacksonville, FL. Before that, Josh had been a mentor and pastor to students for 10 years. Josh is passionate about empowering church leaders to make a difference. Josh and his wife Abby have two children. You can connect further with Josh on this blog or send him a direct email at joshhevans@gmail.com.

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